Frequently Asked Questions
1. How long will it take to receive my Order?
Once your order is completed, it should take around 2 to 3 weeks for you order to arrive.
2. How can I check the status of my Order?
You will receive your tracking number as soon as your parcel has been shipped. You can track your order on ( https://www.dhl.com )
3. How can I pay for my Order?
We currently accept payments using all VISA Cards and PayPal. For alternative payment methods, please send an email to raraura@pacificislandsart.com.
4. Where are your products shipped from?
Our warehouse is located in Fiji.
5. How much is my shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
6. Can I cancel or exchange my order?
We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders. Returns can be initiated through our Exchange & Return Policy in our Terms and Conditions.
7. I received the wrong goods or an item is missing/damaged what do I do?
Although we strive for perfection, these mistakes unfortunately do happen.
We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via phone, email, or our contact us page, so that they can work to get you your goods as soon as possible.
8. Am I able to change my name or address?
You can change any of your personal details such as name or address by sending us an email. But you cannot make changes to your name or address once your order has been dispatched.
Pacific Islands Art
- Lot 9, Vakabuli Road, Drasa, Lautoka.
- +679 992 7466
- sales@pacificislandsart.com
- Mon-Fri: 10:00am - 5:00pm
Size Guidelines
How to measure your body!
Bust:
Measure around the fullest part of the bust. This measurement is taken above the band of your bra, and may not be the same as your bra size.
Waist:
Measure the smallest part of the waist. The natural waist is below the rib cage and usually above the bellybutton. Do not take this measurement around the waistband of your clothing.
Hip:
The hip measurement is taken at the widest part of the hips (around your bottom!). Do not take this measurement around the waistband of your clothing, or where your hands fall when you “put your hands on your hips.”
Women Size Chart
SIZES
BUST
WAIST
HIPS
XS
32
28
34
S
34
30
36
m
36
32
38
l
38
34
40
xl
40
36
42
2xl
42
38
44
3xl
44
40
46
4xl
46
42
48
5xl
48
44
50
6xl
50
46
52
7xl
52
48
54
- All measurements are listed in inches.